


Course Outline - Introduction to Supply Chain Principles
Module 1: Operations Management Foundations
- Define operations management.
- Understand why operations management matters.
- Explore business trends affecting operations.
Module 2: Operations Roles and Value Creation
- Understand what operations managers do.
- Define value-added activities.
- Explore how operations fit into organizations.
Module 3: Scope of Operations Management
- Understand operations management functions.
- Explore how operations has changed over time.
- Review operations and business strategy.
Module 4: Strategic Operations Decisions
- Identify how operations supports strategy.
- Understand the ten strategic operations decisions.
- Explore career opportunities in operations management.
Module 5: Supply Chain Functional Areas
- Introduction to distribution and logistics.
- Introduction to inventory management.
- Introduction to manufacturing management.
- Introduction to operations planning.
- Introduction to process and operations.
Module 6: Total Quality Management
- Quality dimensions and quality thought leaders.
- Cost of quality and hidden costs of poor quality.
- TQM, continuous improvement, process management, and quality toolkits
Module 7: Statistical Quality Control
- SQC and SPC foundations.
- Process variance, capability, inspection, and sampling.
- Control charts and quality problem analysis.
Module 8: Process Improvement and Optimization
- PDCA and DMAIC methods.
- Six Sigma tools and quality improvement methods.
- Benchmarking, balanced scorecard, lean kaizen, and sustainability.
Module 9: Organizational Management and Performance
- Organizational design principles.
- Change management and organizational resilience.
- Risk tools, job design, work standards, time study, and work sampling.
Learn at your convenience
*Note: These are self-paced courses, allowing learners to study independently at their own pace.
Course Bundle Fees
$0
