Develop People. Elevate Performance
Develop People. Elevate Performance
Develop People. Elevate Performance
Course Overview
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Learners enrolled
CAM
Coaching and Mentoring
Develop the ability to facilitate meaningful growth conversations, provide effective feedback, and create a coaching culture that enhances engagement, accountability, and leadership development.
What You Will Learn
participants will be able to:
- Coaching and mentoring fundamentals.
- Coaching vs. mentoring.
- Coaching mindset.
- Active listening skills.
- Powerful questioning techniques.
- GROW coaching model.
- ACS coaching model.
- Mentoring roles and styles.
- Career development support.
- Performance coaching.
- SBI feedback model.
- Feedforward feedback model.
- Team coaching culture.
- Coaching effectiveness metrics.
- Executive coaching.
- Coaching through uncertainty.
Who Should Enroll?
This certification is designed for managers, supervisors, team leaders, HR professionals, learning and development specialists, mentors, coaches, and professionals who want to improve performance, support employee growth, and build stronger teams through coaching and mentoring practices.
Skills You Will Build
- Coaching skills.
- Mentoring skills.
- Active listening.
- Performance development.
- Feedback delivery.
- Leadership development.
- Talent development.
- Team coaching.
- Career development support.
- Coaching culture building.
- Coaching Fundamentals.
- Mentoring Practices.
- Active Listening.
- Coaching Conversations.
- Powerful Questioning.
- GROW Coaching Model.
- ACS Coaching Model.
- Performance Coaching.
- Feedback and Feedforward.
- Career Development.
Course Outline - Coaching and Mentoring
Module 1: Foundations of Coaching & Mentoring
- Leadership through coaching and mentoring.
- Foundations for growth.
- Coaching vs. mentoring.
- Unique features of coaching and mentoring.
Module 2: Coaching Mindset & Skills
- Effective coaching mindset.
- Foundations of coaching conversations.
- Active listening in coaching.
- Insight and growth through coaching.
Module 3: Coaching Frameworks in Practice
- Coaching frameworks in practice.
- Guided coaching conversations.
- GROW Model elements.
- ACS Model.
Module 4: Mentoring for Career Development
- Career growth through mentoring.
- Mentor roles and styles.
- Different mentor roles and styles.
- Learning across generations.
Module 5: Performance Coaching Essentials
- Performance coaching.
- Core performance coaching practices.
- Feedback models in coaching.
- SBI and Feedforward feedback models.
Module 6: Leadership Coaching for Teams
- Individual growth to team excellence.
- Foundations of team success.
- Coaching culture within teams.
- How coaching culture appears in teams.
Module 7: Measuring Coaching Effectiveness
- Measuring coaching effectiveness.
- Tracking coaching success.
- KPIs for coaching impact.
- Aligning coaching with outcomes.
Module 8: Advanced Coaching Strategies
- Advanced coaching strategies.
- Executive-level coaching.
- Distinctive features of executive coaching.
- Leading through uncertainty.
Module 9: Final Assessment
- Review key course concepts.
- Apply learning through assessment questions.
- Validate readiness for practical use.
Learn at your convenience
*Note: These are self-paced courses, allowing learners to study independently at their own pace.
Build Your Skills. Advance Your Career.
