Your Runway to a Global Aviation Career.
Your Runway to a Global Aviation Career.
Your Runway to a Global Aviation Career.
Course Overview
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Learners enrolled
FTTD
Foundation in Travel and Tourism Diploma
The Foundation in Travel and Tourism Diploma provides comprehensive knowledge of the global travel, tourism, and hospitality industry. Designed for aspiring tourism professionals, the program introduces essential concepts including travel operations, tourism management, customer service, and international travel procedures aligned with modern industry standards.
What You Will Learn
The main objectives of the course are:
- Understand the fundamentals of the global travel and tourism industry
- Develop knowledge of tourism operations and travel services
- Build customer service and communication skills for tourism environments
- Gain awareness of international travel procedures and hospitality practices
- Learn the operational functions of tourism and travel organizations
- Prepare for entry-level careers within travel, tourism, and hospitality sectors
The Foundation in Travel and Tourism Diploma delivers industry-focused training designed to prepare learners for careers across the international travel, tourism, and hospitality sectors.
Who Should Enroll
- Individuals aspiring to build careers in travel and tourism
- Entry-level tourism and hospitality professionals
- Travel agency and airline service candidates
- Professionals seeking foundational tourism industry knowledge
- Individuals interested in global travel operations and customer service
Skills You Will Build
- Travel and tourism operations knowledge
- Customer service excellence
- Tourism communication skills
- Travel planning and coordination
- Hospitality service awareness
- Professional tourism industry practices
Target Competencies
- Travel and tourism industry awareness
- Customer service and communication skills
- Tourism operations understanding
- Travel planning and coordination knowledge
- Hospitality service fundamentals
- International travel procedures awareness
Module 1 – Overview of the Travel and Tourism Industry
- International and regional travel and tourism organizations
- Roles and responsibilities of travel agents
Module 2 – Geography in Travel Planning
- Marketing and selling travel
- Three-letter city codes
- Planning travel itineraries
Module 3 – Travel Formalities
- Taxes, customs and currencies
- Travel insurance
- Auxiliary services and information supplied by travel agents
Module 4 - Air Transport Essentials
- Airline products and services for passengers
- Industry codes, terms and definitions
Module 5 - Introduction to Rail Products and Services
- Introduction to rail products and Services
Module 6 - Land transport: Car Rental and Campers
Module 7 - Water Transport: Ferries and Cruises
Module 8 - Hotel Products and Services
Module 9 - Pre-packaged Tour Products
- Types of tours and tour components
- Reservation and accounting procedures
- Booking conditions and limitations of Liability
Module 10 - Customer Service and Communication
- The cabin crew profession and lifestyle choices
- Cabin crew professional development
Module 11 - Fundamentals in Airfares and Ticketing
- Passenger Air (PAT)
- Taxes, fees and charges
- Billing and Settlement Plan (BSP)
Module 12 - Module Introduction to Travel Technology
Module 13 - Electronic Booking Tools (GDS Functionality Training)
- Flight schedules and availability
- Completing reservations
- Airfare displays
- Hotel and car reservations
Select a Batch Timeline
Please ensure you select both your preferred batch and time slot to confirm your enrollment.
*Select Batch
No Upcoming Batches
Course Bundle Fees
$0
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