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Strategic Operations Excellence

Operational Excellence
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Strategic Operations Management

Course Overview

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Learners enrolled

SOM

Lean Strategic Operations Management

Gain valuable insights into operational strategy, performance management, process optimization, governance systems, and continuous improvement frameworks. The course helps professionals develop the leadership skills needed to manage complex operations and deliver measurable value.

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What You Will Learn

The main objectives of the course are:

  • Understand strategic operations management principles.
  • Align operations with business objectives.
  • Identify bottlenecks, waste, and process losses.
  • Improve flow, productivity, and quality.
  • Integrate Lean, Six Sigma, TPM, and TOC concepts.
  • Build operational dashboards and KPIs.
  • Strengthen governance and performance management.
  • Lead cross-functional improvement initiatives.
The Strategic Operations Management (SOM) Certificate provides a practical understanding of how operational excellence supports organizational success. Participants will learn how to align strategy with operations, identify performance gaps, improve process efficiency, and drive sustainable business results.

Who Should Enroll

This certificate is designed for operations managers, business leaders, process improvement professionals, transformation teams, supply chain practitioners, and individuals seeking to strengthen their strategic operations and operational excellence capabilities.

Skills You Will Build

  • Strategic Operations Management
  • Operational Excellence
  • Performance Management
  • Process Optimization
  • Continuous Improvement
  • Lean & Six Sigma Integration
  • KPI Development
  • Governance Systems
  • Change Leadership
  • Cross-Functional Collaboration
Target Competencies
  • Strategic Operations Leadership
  • Operational Excellence Management
  • Performance Improvement
  • Process Management
  • Enterprise Transformation
  • Governance & Accountability
  • Continuous Improvement Culture
  • Operational Strategy Development
Student

Course Outline - Strategic Operations Management

Module 1: Operational Excellence as a Strategic Capability

  • Operational excellence definition.
  • Evolution of excellence systems.
  • Efficiency, effectiveness, and excellence.

Module 2: Aligning Operations with Strategy and Customer Value

  • Strategy-to-process alignment.
  • Customer value focus.
  • Operational priorities and trade-offs.

Module 3: Diagnosing Process Losses, Bottlenecks, and Systemic Waste

  • Process loss identification.
  • Bottleneck and waste analysis.
  • System-level performance gaps.

Module 4: Integrating Lean, Six Sigma, TPM, TOC, and Process Management

  • Improvement framework integration.
  • Reliability and constraint thinking.
  • Process management discipline.

Module 5: Building Operational Dashboards and Tiered Governance

  • Performance dashboard design.
  • Tiered meeting structures.
  • Governance roles and escalation.

Module 6: Improving Flow, Reliability, Productivity, and Quality

  • Flow and productivity improvement.
  • Reliability and quality focus.
  • Operational performance stabilization.

Module 7: Leading Cross-Functional Transformation and Continuous Improvement

  • Cross-functional collaboration.
  • Change leadership practices.
  • Continuous improvement culture.

Module 8: Designing and Deploying an Operational Excellence Roadmap

  • Roadmap structure.
  • Deployment sequencing.
  • Measurement and sustainability.

Module 9: Final Assessment

  • Strategic concept review.
  • Scenario-based application.
  • Course completion validation.

Learn at your convenience

*Note: These are self-paced courses, allowing learners to study independently at their own pace.

Course Bundle Fees
$0
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