Strategic Operations Excellence


Strategic Operations Excellence

Strategic Operations Excellence
Course Overview
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Learners enrolled
SOM
Lean Strategic Operations Management
Gain valuable insights into operational strategy, performance management, process optimization, governance systems, and continuous improvement frameworks. The course helps professionals develop the leadership skills needed to manage complex operations and deliver measurable value.

What You Will Learn
The main objectives of the course are:
- Understand strategic operations management principles.
- Align operations with business objectives.
- Identify bottlenecks, waste, and process losses.
- Improve flow, productivity, and quality.
- Integrate Lean, Six Sigma, TPM, and TOC concepts.
- Build operational dashboards and KPIs.
- Strengthen governance and performance management.
- Lead cross-functional improvement initiatives.
Who Should Enroll
This certificate is designed for operations managers, business leaders, process improvement professionals, transformation teams, supply chain practitioners, and individuals seeking to strengthen their strategic operations and operational excellence capabilities.
Skills You Will Build
- Strategic Operations Management
- Operational Excellence
- Performance Management
- Process Optimization
- Continuous Improvement
- Lean & Six Sigma Integration
- KPI Development
- Governance Systems
- Change Leadership
- Cross-Functional Collaboration
- Strategic Operations Leadership
- Operational Excellence Management
- Performance Improvement
- Process Management
- Enterprise Transformation
- Governance & Accountability
- Continuous Improvement Culture
- Operational Strategy Development
Course Outline - Strategic Operations Management
Module 1: Operational Excellence as a Strategic Capability
- Operational excellence definition.
- Evolution of excellence systems.
- Efficiency, effectiveness, and excellence.
Module 2: Aligning Operations with Strategy and Customer Value
- Strategy-to-process alignment.
- Customer value focus.
- Operational priorities and trade-offs.
Module 3: Diagnosing Process Losses, Bottlenecks, and Systemic Waste
- Process loss identification.
- Bottleneck and waste analysis.
- System-level performance gaps.
Module 4: Integrating Lean, Six Sigma, TPM, TOC, and Process Management
- Improvement framework integration.
- Reliability and constraint thinking.
- Process management discipline.
Module 5: Building Operational Dashboards and Tiered Governance
- Performance dashboard design.
- Tiered meeting structures.
- Governance roles and escalation.
Module 6: Improving Flow, Reliability, Productivity, and Quality
- Flow and productivity improvement.
- Reliability and quality focus.
- Operational performance stabilization.
Module 7: Leading Cross-Functional Transformation and Continuous Improvement
- Cross-functional collaboration.
- Change leadership practices.
- Continuous improvement culture.
Module 8: Designing and Deploying an Operational Excellence Roadmap
- Roadmap structure.
- Deployment sequencing.
- Measurement and sustainability.
Module 9: Final Assessment
- Strategic concept review.
- Scenario-based application.
- Course completion validation.


