


Course Overview
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Learners enrolled
SCOR
Lean Supply Chain Operations Reference Model
Through practical insights into SCOR's core components—Performance, Processes, Practices, and People—learners will gain the skills to analyze supply chain operations, measure performance using industry-standard metrics, identify improvement opportunities, and support transformation initiatives that enhance resilience, operational excellence, and long-term business success.

What You Will Learn
The main objectives of the course are:
- Understand the origins, purpose, and evolution of the SCOR framework.
- Learn how SCOR standardizes supply chain processes across industries.
- Explore the four pillars of SCOR: Performance, Processes, Practices, and People.
- Understand the SCOR process hierarchy and codification structure.
- Measure supply chain performance using standardized metrics and attributes.
- Benchmark supply chain performance against industry standards.
- Analyze supply chain processes using SCOR process models.
- Identify best practices for improving operational efficiency.
- Understand workforce capabilities and talent requirements within supply chains.
- Apply the SCOR Transformation Lifecycle Process (TLP).
- Develop structured approaches to supply chain improvement initiatives.
- Support digital transformation, resilience, and sustainability efforts through SCOR methodologies.
- Learn how to use SCOR as a framework for supply chain assessment, improvement, and transformation.
Who Should Enroll
This certificate is designed for supply chain professionals, logistics managers, operations managers, procurement specialists, warehouse managers, planners, consultants, business analysts, and professionals seeking a structured framework to measure, benchmark, and improve supply chain performance using globally recognized SCOR standards.
Skills You Will Build
- SCOR Framework Application
- Supply Chain Performance Measurement
- Process Mapping & Analysis
- Supply Chain Benchmarking
- Operational Excellence
- Performance Metrics Development
- Process Standardization
- Supply Chain Diagnostics
- Best Practices Implementation
- Continuous Improvement
- Supply Chain Transformation
- Data-Driven Decision Making
- SCOR Methodology
- Supply Chain Operations Management
- Performance Management
- Process Improvement
- Supply Chain Benchmarking
- Operational Excellence
- Strategic Supply Chain Analysis
- Workforce Capability Development
- Supply Chain Transformation
- Change Management
- Supply Chain Resilience
Course Outline - Supply Chain Operations Reference Model (SCOR)
Module 1: The SCOR DS Journey Begins
- SCOR DS vocabulary and purpose.
- Supply chain process thinking.
- How the transformation journey begins.
Module 2: The Origins and Purpose of the SCOR Framework
- Why the SCOR model was created.
- Evolution toward the digital standard.
- SCOR as a common improvement language.
Module 3: Structure of the SCOR DS Framework
- Core components of SCOR DS.
- Performance, Processes, Practices, and People.
- How the framework is organized.
Module 4: SCOR Performance: Attributes, Metrics, and Benchmarking
- Performance attributes and measurement logic.
- Metrics for benchmarking and comparison.
- Using performance gaps for improvement.
Module 5: SCOR Processes: End-to-End Supply Chain Activities
- End-to-end process categories.
- Process mapping across supply chain flows.
- Linking activities to performance outcomes.
Module 6: SCOR Practices: Best Practices for Supply Chain Excellence
- SCOR practices and improvement methods.
- Maturity and performance enhancement.
- Selecting practices for business needs.
Module 7: SCOR People: Skills, Experience, and Talent Development
- Role-based skill requirements.
- People capability in transformation.
- Experience and talent development pathways.
Module 8: Applying the SCOR DS Framework
- Case studies and practical scenarios.
- Using SCOR to analyze operations.
- Improvement opportunities through framework thinking.
Module 9: Related Standards and Assessments for Supply Chain Performance
- Assessment approaches for performance improvement.
- Relationship with supply chain standards.
- Benchmarking and maturity evaluation.
Module 10: The SCOR Transformation Learning Program
- Transformation concepts and team roles.
- Racetrack approach to structured change.
- Governance for SCOR initiatives.
Module 11: TLP Phase 1: Engage and Define
- Transformation scope and priorities.
- Stakeholder alignment and definition.
- Clear problem and opportunity framing.
Module 12: TLP Phase 2: Analyze
- Performance and process analysis.
- Practice and people capability review.
- Root causes and improvement gaps.
Module 13: TLP Phase 3: Plan
- To-be state development.
- Project portfolio planning.
- Roadmap creation for transformation.
Module 14: TLP Phase 4: Launch
- Implementation and change enablement.
- Sustaining performance improvements.
- Governance after project launch.
Module 15: Next Steps: Certification and Lifelong Learning
- Pathway to SCOR DS certification.
- Continued learning and capability growth.
- Applying SCOR in professional practice.


